Perfect 👌
Privacy Policy
Overview
This privacy statement applies to all information collected by Basement Store Limited via www.basement.nz. We recognise the importance of security and the privacy of our customer’s personal information. We adopt a strict policy when it comes to protecting the privacy of any information submitted to us. Your information will not be used for any unsolicited communication without prior consent.Use of Information
If you provide information to us using www.basement.nz we may contact you with information about Basement and our products and services. We collect information for the purposes of; processing and fulfilling your order, including to send you emails about your order status and shipment; sending you information about our products, services and promotions unless you have directed us not to send you promotional information; helping us learn more about your shopping preferences to enhance your shopping experience; analysing trends and statistics, protecting the security or integrity of our website and our business; contacting you if necessary. All promotional information will include an unsubscribe or opt out button.
Collected Information
This applies to all information collected or submitted through www.basement.nz. For the reasons stated in 'Use of Information', we may ask for your name, address, phone number, email address etc. We do not collect or store any credit card information on our database.
We also collect some information automatically whenever you interact with our Services and emails. This information includes log files (which include IP address, date/time of access, referring page URL and browser type) as well as information collected through tools that help us collect usage information. "Cookies" is an example of the type of tools we use to collect this information.
Disclosure of Information
For the purposes outlined in 'Use of Information' we may disclose your personal information to companies to improve our services or if required by law. These companies may include government bodies, courier services, marketing and ecommerce services and our professional advisers. We do not sell or rent your personal information to third parties.
Website & Card Security
In effort to combat fraudulent transactions and the use of stolen information and credit cards, our management team may request a security check upon reviewing your order. To ensure your order is legitimate we may ask you for additional information to confirm you are the card holder - this includes screenshots of the transaction in question from a bank account, a bank statement, photocopy of the credit card and photo ID (these must match). If we are unable to verify the legitimacy of your order we will cancel it and process a refund to you.
Your Rights
While information is sought from you for the sole purpose of improving our service levels, you have the right to either refuse to provide details about yourself or remain anonymous. Of course, some of our services can only be provided if we have certain information.
Your information may also be used for the purpose of introducing other products that we believe might be of interest to you. If you do not wish to receive such communications you may unsubscribe / opt out at any time. You may also request to opt out of said communications directly by emailing hello@basement.nz.
You can request access to and correction of your personal information by contacting us.
Our Use of Cookies
Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. We use cookies to make your use of our website and services as convenient as possible. Cookies do not personally identify you, although they do identify your browser. Cookies are useful to estimate the number of customers and determine overall traffic patterns through our website. If you do not wish to receive cookies you may set your browser to refuse cookies. This may mean you will not be able to take advantage of our full services.
Notification of Changes
Basement Store Limited may add to, delete, or otherwise change any of the terms of this policy. Your use of www.basement.nz will constitute your deemed acceptance of such changes.Customer Reviews
Overall rating: 4.8 / 5 from 1078 reviews.
Great comfortable shoe, excellent delivery can't recommend enough.
Absolutely love my AF1,
I admit was skeptical , I was worried the company and the shoes weren’t legit , I was also worried I’d get ugly or unsuitable shoes . I waited with anticipation wondering what if anything would turn up. A package arrived and I opened it and I saw a Nike box I held my breath as I opened the box , and when I saw the shoes inside I squealed because I got the pretty shoes I wanted that I had caught a slight split second glimpse of as the video on the Facebook add panned across the shoes , the video didn’t pan right over them but enough for me to get a small glimpse . I love my shoes so much ♥️🫶🏻. Will definitely be ordering again for myself and for family . The mystery box rocks .
Arrived fast! They were cute and I absolutely loooove the colour💚 I didn’t expect Nikes let alone a pair I’d never seen from a mystery box☺️
Pleasantly surprised at what I received in the mystery box
Another great buy !! No issues Even looking at another purchase from these guys soon 🤏
Was initially unsure 🫤 however communication - top tier Postage - super quick Shoes - Amazing 🤩 Would 💯 purchase from these guys again and would be recommending them as a legit shoe supplier !! Cheers team for the great service
I brought a box that was a special box and they had some very comfortable shoes in them I didn’t even realise how much they were for the hundred dollar box so I’m loving wearing these so comfortable very enjoyable
Lets fkn gooooo!!!
Nike P6000 are 10/10 for comfort. I can wear them all day at work and don’t need to take them off as soon as I get home. I tell everyone they need a pair! The black is perfect for school no need to stress about them getting dirty!
Love them so much, very easy delivery process. Will definitely get more shoes 😍
Very happy with my first mystery box purchase, not too bad for $99 kicks. Hopefully the next pair are some Nike Shox lol 😆
Great shoes perfect fit. Love them
Love my kicks and so does everyone else!
Such a comfortable shoe great for the gym or just as a casual shoe very versatile color .
Awesome mystery box. It the was thrilling that you don’t know what shoe was inside, but it came out great. Keen to order another one if they still have the mystery box option😁
Wasn't sure how I'd feel about this colour. Arrived in a timely manor
Brought these for my partner and her words are "Best walking shoes ever - love them"
Hi, These shoes are the right size and comfortable, however in only a few weeks of owning them the tag on the left shoe at the back which you hold onto when pulling them on is already coming away from the shoe which is really disappointing. You need this tag to hold onto as your put your foot in. Can you help? Thanks Duncan duncan_hinson@yahoo.co.nz
Such a great fit and love the color packaged well for traveling and arrived quickly.
Love the Metcons and loved the price and the delivery time
Second pair as I love these so much.. Fantastic service and a much appreciated personal touch.
I have been through a couple of pairs of sneakers, I workout six days a week and I have finally found the right shoe that’s comfortable, hugs my foot well and makes me feel supported. The metcon 5’s are definitely a shoe I have already recommended to many!!!
comfy and well priced
Awesome price and quick delivery, love them! Thank you 😊
Love pairing these with Levis, they work with multiple colours too ☺️
Awesome
Legit 100% with a great deal(🤗🤗🤗
Brought the Nike zoomx shoes for a full marathon Such a bargain at almost half the price of other places I almost questioned the authenticity of them Shoes arrived quickly, were legit , felt amazing on the run- all round a great deal
Delivered carefully and it’s a good shoes. Thank you very much!
Great purchase,the best Basement nz
Great orderd it Friday turned up on Monday....
Shoes great look great. Came in big box
Good service and fast delivery
Great shoes at a great price
Nice and comfortable Nice gym shoes
My son wore these as soon as they arrived to school as soon as he got home said they were so comfortable and light. Awesome quick delivery aswell
Fast shipping, shoes very comfy. Best Service